TOURS & PACKAGES - CONFIRMING A RESERVATION
When becomes my reservation firm?
As soon as you will receive a confirmation from us and the voucher.
How do I cancel confirmed services and what are the cancellation fees?
- as an individual tourist
You can cancel your booking on firstname.lastname@example.org with a requirement for confirmation from us
- Cancelation fees:
up to 2 days prior to arrival: no fees
2 – 0 days or no show: the cost of the first night
- as a group
Please, send us the cancellation as soon as possible by fax (00420 415 658 497) or e- mail info@1BigEurope.com with a requirement for confirmation from us.
up to 30 days prior : no fees
29 - 22 days prior : 30%
21 - 15 days prior : 60%
14 - 7 days prior : 80%
7 - 3 days prior : 90%
2 - 0 days prior : 100%
Where can I find contact on our guide?
We will send you his name and phone number in the voucher.
There will be also stated:
time and place of meeting with him,
description of chosen program,
way of payment and contact to our agency.